E-Jagriti Portal

Facts for Prelims

E-Jagriti Portal

News: The AI integration in E-Jagriti will help in reducing the pendency of consumer cases in the Consumer Commissions.

• The E-Jagriti Portal is a web platform developed by the Government of India to provide a simple, fast, and cost-effective solution for consumer dispute redressal at all levels.
• It integrates various consumer grievance platforms, namely, Online Case Monitoring System (OCMS), EDaakhil, NCDRC Case Monitoring System, CONFONET website, and mediation application, into a single platform.
• The portal provides features like case filing, online fee payment, case monitoring modules for seamless disposal of cases by all the Commissions, smart search facility on archived consumer complaints/cases/judgements using AI technology for metadata and keyword creation, and voice-to-text conversion of judgements, case history, and other details using AI/ML technology.
• The portal will also integrate a Virtual court facility for a convenient and accessible resolution of consumer complaints, reducing the time of disposal, multiple hearings, and physical court appearances. 

DICS Branches

Our Branches

DICS Ahmedabad


(Head Office)

Address : 506, 3rd EYE THREE (III), Opp. Induben Khakhrawala, Girish Cold Drink Cross Road, CG Road, Navrangpura, Ahmedabad, 380009.

Mobile : 8469231587 / 9586028957

Telephone : 079-40098991

E-mail: dics.upsc@gmail.com


Address: A-306, The Landmark, Urjanagar-1, Opp. Spicy Street, Kudasan – Por Road, Kudasan, Gandhinagar – 382421

Mobile : 9723832444 / 9723932444

E-mail: dics.gnagar@gmail.com

DICS Vadodara


Address: 2nd Floor, 9 Shivali Society, L&T Circle, opp. Ratri Bazar, Karelibaugh, Vadodara, 390018

Mobile : 9725692037 / 9725692054

E-mail: dics.vadodara@gmail.com

DICS Surat


Address: 403, Raj Victoria, Opp. Pal Walkway, Near Galaxy Circle, Pal, Surat-394510

Mobile : 8401031583 / 8401031587

E-mail: dics.surat@gmail.com

DICS New Delhi

New Delhi(In Association with Edge IAS)

Address: 57/17, 2nd Floor, Old Rajinder Nagar Market, Bada Bazaar Marg, Delhi-60

Mobile : 9104830862 / 9104830865

E-mail: dics.newdelhi@gmail.com