SWAGAT initiative

SWAGAT initiative
 

News: PM Modi will address the 20th anniversary of the State Wide Attention on Grievances (SWAGAT) in Gujarat today via video conferencing.
 

What is SWAGAT?
 The scheme was started by PM Modi in April 2003 when he was the Chief Minister of Gujarat
 It was started to bridge the gap between citizens and the government by using technology to resolve their day-to-day grievances in a quick, and timebound manner.
 Over 94 per cent of the grievances in the past twenty years have been solved through the programme.
 

How did it work?
 In this system, PM Modi on every fourth Thursday of the month at 3 pm would let applicants come face to face with him with their complaints, and the solution was found on the spot.
 The main idea behind this system was to bring all stakeholders on the same platform.
 The primary focus has been on the quality of outcomes and qualitative resolution of complaints.
 In 2008, Taluka SWAGAT and the District SWAGAT were launched to provide an efficient medium at grassroot level to resolve the issues.

DICS Branches

Our Branches

DICS Ahmedabad

Ahmedabad

(Head Office)

Address : 506, 3rd EYE THREE (III), Opp. Induben Khakhrawala, Girish Cold Drink Cross Road, CG Road, Navrangpura, Ahmedabad, 380009.


Mobile : 8469231587 / 9586028957

Telephone : 079-40098991

E-mail: dics.upsc@gmail.com

Gandhinagar

Address: A-306, The Landmark, Urjanagar-1, Opp. Spicy Street, Kudasan – Por Road, Kudasan, Gandhinagar – 382421


Mobile : 9723832444 / 9723932444

E-mail: dics.gnagar@gmail.com

DICS Vadodara

Vadodara

Address: 2nd Floor, 9 Shivali Society, L&T Circle, opp. Ratri Bazar, Karelibaugh, Vadodara, 390018


Mobile : 9725692037 / 9725692054

E-mail: dics.vadodara@gmail.com

DICS Surat

Surat

Address: 403, Raj Victoria, Opp. Pal Walkway, Near Galaxy Circle, Pal, Surat-394510


Mobile : 8401031583 / 8401031587

E-mail: dics.surat@gmail.com

DICS New Delhi

New Delhi

Address: 53/1, Upper Ground floor, Near Popular juice, Old Rajinder nagar, New Delhi -60


Mobile : 9104830862 / 9104830865

E-mail: dics.newdelhi@gmail.com